2pt × DECAMARX

An approach to long-term growth.

A diagnostic methodology for the brands inside Decamarx, built on what we keep seeing across every client we work with.

Two Point Technologies, Methodology v1 · Apr 2026
2pt × DECAMARX
01 · The premise
Why we see what we see

The same gaps show up
every time.

We work with brands across DTC, Amazon, lifecycle, retention, and creative.

The brands vary in size, category, and stage of growth, but the operational problems we find on day one are nearly always the same. The longer we operate at scale across the agency, the easier it becomes to spot them in week one rather than month six.

2pt × DECAMARX
02 · The pattern
What shows up almost every time

Three gaps,
repeated.

Whether the brand is doing $5M or $50M, DTC-led or Amazon-led, growing fast or stuck. The same three things tend to be quietly broken when we get under the hood.

  • 01
    New customer acquisition is treated as a tactic, not a strategy.
    CAC is measured in aggregate. New vs. returning is rarely separated cleanly. The top of the funnel is under-instrumented.
  • 02
    Brand health is measured in revenue, not contribution.
    Discount drag, returns, true CAC, contribution per order. All rolled up. The shape of the real P&L is invisible.
  • 03
    Retention is hoped for, not engineered.
    Repeat rate gets reported, rarely interrogated. Cohort behaviour by acquisition channel is the missing layer.
2pt × DECAMARX
03 · The methodology
A repeatable sequence

Diagnose. Execute. Transfer.

Three phases, run in order. We don't move to the next one until the previous one is done.

PHASE 01
Diagnose
Find the real gaps before we touch the spend. Three layers, run in sequence.
Acquire
Health
Retain
PHASE 02
Execute
Operate against the diagnosis. Recover growth with discipline, not theory.
Paid · Lifecycle · Amazon · Creative
PHASE 03
Transfer
Hand the engine to a leaner internal team. Stay close for the next diagnosis.
Lower cost · Lower risk
2pt × DECAMARX
Phase 01 · Diagnose · 1/3
01
Acquire
Diagnose / Acquire

Start where the brand has the
least visibility.

Most brands can recite their LTV. Few can tell you new-customer CAC by channel, by creative concept, by week. That's the gap we open first.

Without a clean view of acquisition, every downstream decision becomes a guess. So we re-instrument before we touch the spend.

  • Re-instrument new vs. returning across paid channels
  • True new-customer CAC, not blended CAC
  • Creative-level signal, not platform-level
2pt × DECAMARX
Phase 01 · Diagnose · 2/3
02
Health
Diagnose / Health

Revenue lies.
Contribution doesn't.

Once we know we can bring customers in, we ask the harder question. Are they worth bringing in? Discounts, returns, true CAC, contribution per order, all pulled apart until the shape of the real P&L is visible.

10.9×
The conversion differential between a value-led creative and a $25-off discount creative running against the same audience. Discount dependency is a creative choice, not a customer behaviour. Barker Beds · Meta · Q4 2025
  • Contribution per order, not gross revenue
  • Discount drag and promo dependency
  • Profitable acquisition thresholds by channel
2pt × DECAMARX
Phase 01 · Diagnose · 3/3
03
Retain
Diagnose / Retain

Where retention
takes over.

If acquisition is instrumented and the unit economics work, retention is what turns the brand into a business. By this point the diagnosis is complete. We know what's broken and we know what to do about it.

Lifecycle systems get rebuilt against cohort behaviour, not against arbitrary email cadences. Repeat rate stops being a number on a dashboard and starts being something we can actually move.

  • Repeat rate by cohort, by channel, by creative
  • LTV that ties back to CAC honestly
  • Diagnosis complete, path forward clear
2pt × DECAMARX
Phase 02 · Execute
Phase 02 / Execute

Now we
fix it.

With a diagnosis in hand, recovery becomes operational. Paid, lifecycle, Amazon, and creative all work off the same plan, against the same contribution targets.

The job at this stage is execution, not invention. Every move is tied back to a known gap from the diagnostic phase.
PAID
Spend that knows what it's doing.
Acquisition targets tied to contribution thresholds, not blended ROAS.
LIFE
Lifecycle that earns the next order.
Cohort-aware flows that protect contribution and lengthen LTV.
AMZ
Amazon as a profit lever, not a leak.
Catalog, content, ad mix, and inventory all rationalised against the diagnosis.
CREA
Creative pointed at the gap.
New customer messaging and retention messaging, distinct, deliberate, measured.
2pt × DECAMARX
Proof · Barker Beds case
What this looks like in practice

The product didn't change.
The operating model did.

Twenty-four months of total sales for Barker Beds. The line darkens at June 2025 when 2pt picked up the engagement. Decline reverses, and the brand holds growth above prior trend through Q1 2026.

Barker Beds · Total monthly sales · May 2024 to Apr 2026
Pre-engagement 2pt engagement
$0 $200K $400K $600K $800K May '24 Sep '24 Jan '25 May '25 Jun '25 Nov '25 Mar '26 2PT ENGAGEMENT $516K $269K low
NEW CUSTOMER VOLUME
+21% YoY
Year-on-year growth in new customer count, Apr 2026 vs Apr 2025.
AOV
+43% YoY
Average order value lift, Apr 2026 vs Apr 2025. From $219 to $312.
DISCOUNT REDUCTION
−87% YoY
Total discount value cut materially. Less promo dependency, healthier P&L.
2pt × DECAMARX
Phase 03 · Transfer
Phase 03 / Transfer

We build the engine.
You run it.

The end state is a leaner internal team running the brand at steady state. We hand over what we built, then stay close for the next inflection.

01
Documented systems, not tribal knowledge.
Reporting, decision frameworks, and operating cadences handed over in full.
02
A team sized for steady state.
Smaller and cheaper than the build team. Right-sized for the brand it now runs.
03
2pt on retainer for the next inflection.
When the brand hits its next ceiling, we're already inside the data.
2pt × DECAMARX
04 · The outcome
What this delivers

Long-term growth.
Balanced risk.

OUTCOME 01
Compounding growth.
Each part of the brand carries its weight without being propped up by another. Growth holds when conditions change, because we know why it is working.
OUTCOME 02
A de-risked operating model.
We carry the heaviest part of the build. The brand absorbs the work as the engine starts running. The handoff keeps cost and capability in balance, without long-term agency dependency.
OUTCOME 03
A team that can stand on its own.
The end state isn't a longer engagement. It's a brand that runs itself, with 2pt available when the next strategic shift arrives.
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05 · Commercials
Engagement structure

Two ways to work together.

Same methodology either way. The choice is whether the relationship sits on a fixed retainer or shares the upside.

OPTION 01 · STANDARD
Agency / Retainer.
Predictable monthly retainer covering all four execution pillars. Defined scope, capped exposure, no revenue share.
  • Fixed monthly fee across paid, lifecycle, Amazon, and creative
  • Scope and deliverables agreed up front
  • Quarterly review against contribution targets
Pricing
[ Retainer details on application ]
OPTION 02 · ALIGNED
Partnership model.
Lower retainer plus performance share above an agreed baseline. We earn more when the brand earns more. Same methodology, different incentive structure.
  • Reduced monthly retainer below standard rate
  • Performance share on growth above baseline
  • Transfer phase priced separately, fixed
Pricing
[ Partnership terms on application ]
2pt × DECAMARX
Why this, why now
2pt × Decamarx

One methodology.
Every brand under Decamarx.

Run consistently across the brands we already work with, and the ones we'll grow into.

Barker Beds Horsemen's Pride Jolly Pets